Job Description

What You'll Be Doing

We are searching for a creative designer to join our team! A Digital Designer at Top Floor will be responsible for custom designing engaging websites for our clients that elevate their brand, achieve their business objectives, and present a powerful user experience to their audience. You will work directly with our clients, as well as the Manager of Digital Design, our SEO specialists, and the development team to establish the site’s look and feel, navigation system, functionality, and architecture. The Digital Designer is involved in every step of the web design process, from project kickoff to post-site launch.

The ideal candidate would have an agency background, and extensive experience custom designing web and mobile layouts. We are looking for someone who is a critical and strategy-driven thinker, that enjoys working on a variety of projects, is able to adapt quickly, meet deadlines, stay within budgets, and work independently with minimal supervision. This is a design position, not a development role, but front-end knowledge would be a valuable skillset addition.

Your initial training and everyday tasks may include:

  • Putting together a competitor analysis
  • Constructing a sitemap
  • Designing a website homepage and set of interior page templates
  • Presenting designs to clients in-person or virtually
  • Communicating and providing detailed specifications to the developer about the intended functionality of the website build
  • Leading a CMS admin training session with a client
  • Entering or reviewing content in the CMS
  • Performing Quality Assurance Testing
  • Designing PPC ads, email templates, social media templates, brochures, sell sheets, eBooks, infographics, and print projects
  • Sourcing, clipping, and editing images
  • Becoming proficient with a variety of software tools and platforms

Job Requirements

Who We're Looking For

  • At least 3 years of website design, graphic design, visual communication, or equivalent experience
  • A solid digital portfolio of web design examples that demonstrate an understanding of usability, layout and composition. Those that apply without any web design examples will not be considered for this position.
  • Ability to strategize and collaborate closely with developers, project managers, and marketing specialists
  • Strong design, layout, navigation, and visual communication skills, with a close attention to detail
  • Advanced skills with Adobe Creative Suite
  • A customer-focused mindset, using human-centered design as a source of inspiration to solve complex problems
  • Strong understanding of web usability interactions: eCommerce experience design, responsive design, UX best practices, industry trends, common challenges, and solutions to those challenges
  • Basic familiarity with HTML and CSS
  • Ability to take initiative and work independently with minimal supervision to organize and prioritize multiple projects, meet production standards, and maintain a flexible schedule
  • Comfortability in solely communicating and presenting creative ideas, and articulating the rationale for the decisions that led to it
  • Experience with standard software systems, Microsoft Office Suite (Word, Excel, PowerPoint)
  • The desire for professional growth within the company

Valued Additions

A Plus, But Not Required

  • Fluency in HTML/CSS
  • Familiarity with WordPress and/or Drupal content management tools
  • Familiarity with wireframing and prototyping design tools such as Figma
  • Familiarity with Accessibility best practices
  • General understanding of Search Engine Optimization
  • Experience with usability testing
  • Experience in logo design and branding guideline creation
  • Experience with user journey mapping and persona development
  • Experience shooting product photography
  • Experience in video editing and basic animations

Job Benefits

Working here, you will enjoy:

  • Remote work option is available to those who are based in the U.S. only, and are willing to work within the Central Standard Time Zone (CST)
  • Employer Matched 401(k)
  • Medical, dental, and vision coverage
  • Health Savings Account
  • Unlimited PTO & Paid Holidays
  • Flexible & Summer Hours
  • Casual Workplace
  • Professional Training Opportunities
  • Paid Maternity and Paternity Leave
  • Committee Involvement
    • Top B.L.U.E. – Committee dedicated to improving Top Floor culture
    • Diversity, Equity & Inclusion Committee


Equal Opportunity Statement: Top Floor is proud to be an equal opportunity employer and is committed to creating a diverse, equitable, and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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