Content, especially for industrial and manufacturing websites, is incredibly important. It informs users and search engines about the technical topics typically found in your industry.
Search engines are smart -- but they're not yet smart enough to deliver an answer to every question out there, especially when it comes to industrial/manufacturing related queries. All search engines know is what keywords are relevant and the most common keyword strings associated with a particular term. Then they serve up the websites that speak best to that user's search.
Quality: Become the Richest Resource
Many websites can answer the user's question, but few prove to be the best resource. So what constitutes the best resource?
Consider the following example: A user searches for "retaining ring types".
- Website A says: We offer many different retaining ring types. Contact us for more information.
- Website B says: We offer many different retaining ring types, including Internal Retaining Rings and External Retaining Rings. The website goes on to list which types of internal and external retaining rings they have, what materials the rings are available in and what finishes they offer. They also provide an image, a set of design diagrams and a comprehensive specification chart listing diameter, thickness, thrust load, etc.
The rhetorical question here is, "Which website is the search engine going to qualify as the better, richer resource for a user?"
Bottom Line: Leave no question unanswered. Be the best resource for your users and you shall be rewarded.
Capitalizing on Quantity
While specific wordcounts are going out the window, unique, well-written and informative content continues to build in importance. The objective is to write as much useful information as possible (that means filtering out the fluff) to provide users with all the information they need in order to choose your product/service/company over the competition.
So many clients in the manufacturing and industrial industries say, "I don't have time to write content" or "We don't want a lot of content because we want people to call."
My response is: "Say Sayonara to showing up in search engines, being found by users, making sales, and making money.
Content done right is one of the most important things you can do to drive qualified, ready-to-buy users directly to you, creating a huge return on the initial time invested.
In the words of the brazen, uninhibited Tyler Durden, "You are not a beautiful or unique snowflake." Everyone can buy your product/service somewhere else.
So aside from being the richest resource, how do YOU stand out in a sea of carnivorous competitors?
Users need to know a few key things:
- They're buying a quality product/service
- They're working with a trusted, reputable and experienced company
- They're getting the best value
But without outright saying all of the above, how do you convince your users? Value-adding statements need to be bolded, styled, prominently featured.
Value-adding statements could be:
- Free Shipping
- Fastest Turnaround Time in the Industry
- 50 Years in the Business
- Patented Products/Technology
- Low Production and/or High Production Capabilities
- Snippets of Customer Reviews
- List of Well-Known Clients
But what about value-adding symbols? In the manufacturing and industrial industries the typical BBB symbol isn't enough.
- So what kind of value-adding symbols does your audience want to see?Professional Certifications (like ISO Certifications)
- Compliancy (like RoHS Compliant)
- Awards (like Manufacturer of the Year)
When You're on That Next Level...
If you've got all of the above, give yourself a well-deserved pat on the back. Great job! You've advanced to the next level.
So what else can you do to sway users? One powerful word: MEDIA.
Showing users unique images and/or virtual tours of your facility serves as a powerful form of persuasion.
That being said, some media is not necessarily better than no media.
Great media is just as powerful as bad media. Your users are not going to be impressed by a grainy, shaky virtual tour or dark, blurry photos.
Users want to see how amazing your equipment is, how well-kept your facility is, how hard working your staff is. Make sure your media is meaningful.
Think: Great Media Showing Great Things
Bottom Line: If you're going to do it, do it right the first time. You'll save yourself a lot of headaches down the road. But most importantly, you'll be getting more traffic, more qualified leads, more sales and MORE ROI.